What is a Purchase Order:

A purchase order (PO) document is a formal file typically created by your accounting or finance team (often by the person who provided the PO number). It acts as your organization’s official approval for the purchase and confirms that the items listed will be processed for payment at the time specified in the payment terms. 
It usually includes:

• The items being purchased
• Billing and shipping address(es)
• Payment terms (such as when payment will be made)
• Any additional instructions, if applicable (e.g., billing details or shipping notes)

If you’re unsure of where to obtain a purchase order, we suggest reaching out to your finance or accounting team for a copy. Once CHI has a copy of the purchase order, we'll be able to process the order.

If you need any additional information or documentation, such as an invoice, please contact the Help Desk at help@centeringhealthcare.org. We’ll be happy to assist and provide you with the documentation you need.

Ready to process your order?

Please contact the Helpdesk at help@centeringhealthcare.org and provide the following information:

• PO number
• PO documentation, including the requested materials, language, and quantity
• For workshop registrations:
  • Participant’s first and last name
  • Email address
  • Credentials
  • Preferred workshop date
  • Centering Model of interest

Once the Helpdesk has received all required information and documentation, the order will be processed for the items specified.

What Happens Next?

Once your order has been completed: 

• You'll receive an order confirmation email. 
• You can expect your materials to be delivered within 5-7 business days. 
• Tracking details will be emailed once the order ships.

Need a quote?

1. Sign in to the CHI Web-store

2. Navigate to the “Products” page.

   

3. Select the product you would like to request a quote for.

4. Beneath the “Add to Cart” button, you will see an option to “Get a Quote.”

   

5. Click “Get a Quote.”
6. After clicking the button, a pop-up will appear in the upper right-hand corner. 
   
7. Select “View Quote Request List.” From there, you can:
   1. Adjust the quantity if needed

   2. Complete the remaining fields in the quote form, including general information, shipping address, and site number

      

8. Once all information is completed, click “Submit Request” in the bottom right-hand corner. 

After your request is submitted, it will be sent to the Help Desk team for review. The team will then add any applicable shipping charges and any eligible discounts. Once finalized, we will provide you with a completed quote document. 

What Happens Next? 
Once you receive your quote from our team, you can review the details and confirm your preferred payment method.

• Paying by credit card: We can generate an invoice with a secure payment link for you to complete payment.
• Paying by Purchase Order: Please provide the PO number and corresponding PO documentation so we can finalize your order or workshop registration.

Please note: Quotes do not reserve or hold workshop registration seats. Registration is not guaranteed until the order has been processed/paid. 

Once Your Payment Method is Confirmed

Once your payment method has been confirmed and any required documentation has been received, your quote will be converted into an order for fulfillment, and you will receive an order confirmation email.

• Workshop Registration: If your order includes workshop registrations, participants will be registered for the requested workshops once the order has been processed.
• Materials: You can expect your materials to be delivered within 5–7 business days.
• Tracking Number: Tracking information will be emailed to you once your order has shipped.

Need More Time to Obtain Your Payment Method?

No worries! When you're ready to proceed, simply email the Helpdesk at help@centeringhealthcare.org and attach your original quote for reference. Our team will be happy to assist you with completing your order.