We launched our new website on March 3, 2026. Depending on when and where your order was placed, the process for getting an invoice may be different.

Orders Placed Before March 3rd

If you need an invoice for an order placed before March 3rd, please email our Help Desk with the following information:

• Purchase Date:

• Site Name:

• Order Amount:

• Item(s) Ordered:

Providing this information will help us locate your order and process your invoice request as quickly as possible.

Orders Placed on or After March 3rd

If your order was placed directly through our new website, please follow the steps below:

1. Visit store.centeringhealthcare.org and log in to your account 

2. Click on the "Account" option 

3. At the bottom of the page, you will see an "Order History" section

4. Click on the Order Number you would like to retrieve an invoice for

   

5. Right click on the page and select the "Print" option 

6. Click "Print"

If a more formal invoice is needed, please reach out to the help desk. 

Need help?

If you experience any issues please contact our Help Desk and provide the following info: 

• First and last name
• Email address
• Site license number
• Credentials
• A brief explanation of the issue you’re experiencing

Help Desk Information:

Phone: 857-284-7571

Hours: Monday-Friday, 10:00 a.m. - 4:00p.m. ET

Email: help@centeringhealthcare.org