Make sure to watch the webinars we have made about CenteringCounts. These webinars are free to download and can be accessed via the portal. There is also an online User Manual for CenteringCounts that explains the different features of the tool. You can also visit the CenteringCounts thread on CHI’s discussion forum, CenteringConnects, to see if your question has been answered. 


Finally, if your question remains unanswered, please create a new post within the CenteringCounts thread on CenteringConnects. Our IT team is monitoring this board specifically for questions about the CenteringCounts tool, so this is the quickest way to troubleshoot an issue.