To help with navigating through the CenteringCounts platform, please watch this pre-recorded webinar titled, "CenteringCounts - May 2, 2019."  Please note, you will be prompted to log into the Centering Healthcare portal.  We also offer an online User Manual for CenteringCounts, which explains the different features within the platform.  

You may also visit the CenteringCounts thread on CHI’s discussion forum, CenteringConnects (, to see if your question has been answered. 


If your question remains unanswered, please create a new post within the CenteringCounts thread on CenteringConnects. Our IT team is monitoring this board specifically for questions about the CenteringCounts tool. 

Still Need Help?  Please contact your Client Relations team by calling our customer service phone number between the hours of 10:00am EST and 4:00pm EST at 857-284-7570 and select option 5.  You may also contact our Client Relations team via email at  

Email submissions received during business hours, can expect an email response within 24 hours as we work to answer your question. Once your request is submitted, please check your email for additional information.