To reset the password for your Centering Healthcare account, please follow these steps:

  1. Visit
  2. Click on "Forgot Password"
  3. Enter your username/email address associated with the account
    1. If someone within your organization has created an account on your behalf, the username should be the email address you were assigned within your organization.  If you are unsure, you may check with your site administrator and/or email the Centering Healthcare help desk. 
  4. Click "Send Email"
  5. An email will be sent to the email address registered on file.  Please check your spam/junk folder.
  6. Click on the link provided in the email 
  7. Enter the password information and click "Set Password"

Still Need Help? Please contact your Client Relations team by calling our customer service phone number between the hours of 10:00am EST and 4:00pm EST at 857-284-7570 and select option 5.  You may also contact our Client Relations team via email at  

Email submissions received during business hours, can expect an email response within 24 hours as we work to answer your question. Once your request is submitted, please check your email for additional information.